FAQ

What is the order cut-off time?
Orders must be placed before 03:00 PM (GMT-05:00) Eastern Standard Time (New York) to be processed the same day.

How much does shipping cost?
We offer free shipping on all orders within the United States.

What payment options do you offer?
Please refer to our Payment Options page for detailed information.

How long does it take for delivery?
For more information check our Shipping Policy.

How can I contact customer service?
You can reach us via email at support@ellamaeofficial.com, by phone at +19342142036, or through our contact form.